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Customer Questions

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Q: If you tie the headset to the tv will others be able to hear the sound from the tv?

A: No.

Ken Watts | 2 years ago

Q: Is anyone besides me finding that the battery will not hold a useful charge?

A: Mine normally lasts 20-25 hours

billy batts | 9 months ago

Q: I just received these speakers as a christmas present but on the box there is a cancer war…

A: warning is only for California residents. Mandatory that the statement be on there if sol…

FLGUY | 2 years ago

Q: How are they for working out? Do they stay on your head while lifting and doing cardio? Ho…

A: If you go bench not really but running and squat as long your upright

mike | 2 years ago

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Top reviews from the United States

Christina2.0 out of 5 starsVerified Purchase Great sound, SO UNCOMFORTABLE Reviewed in the United States on July 29, 2019 I can''t wear these for more than an hour without my ears and head hurting. The cups are so small. Buy another pair. Don''t waste your money on these unless you''re buying them for a child. 60 people found this helpful Helpful Report Marcus5.0 out of 5 starsVerified Purchase Great sound, great features + mobile app! Reviewed in the United States on May 1, 2019 I’m what you would consider a sound snob, love dynamic sound from the 20hz lows to the 20khz highs. These headphones sound amazing and they get loud! I tried a few other bluetooth headphones where they sound decent but don’t get loud enough, not that problem here at all. I... See more I’m what you would consider a sound snob, love dynamic sound from the 20hz lows to the 20khz highs. These headphones sound amazing and they get loud! I tried a few other bluetooth headphones where they sound decent but don’t get loud enough, not that problem here at all. I have wired Beats headphones and I love them, these are the only other headphones I’ve tried that I can say are either better or same match. I actually think these are a bit clearer in the mids which is really nice. Nice snug fit, I don’t have a large head, but it’s not small/regular. Comfortable for a few hours. The app is nice and lets you control the ambient listening feature and talking to other people feature, basically either lets you hear noises outside of you OR talk to someone without taking off your headphones or stopping the music, pretty cool! Something I didn’t know I needed. Construction is very nice and feels quality. Comes with wire to listen with the headphones wired if the battery dies. That’s about it, great freakin product. Now just to see that they don’t malfunction or whatever. 51 people found this helpful Helpful Report andrew3.0 out of 5 starsVerified Purchase A solid pair of headphones with a few caveats Reviewed in the United States on November 5, 2019 I really wanted to love these headphones. They''re good looking, have some nice features, are reasonably priced and I trust the build/audio quality from JBL. On first inspection, they lived up to my expectations of quality. They feel sturdy and look more expensive than they... See more I really wanted to love these headphones. They''re good looking, have some nice features, are reasonably priced and I trust the build/audio quality from JBL. On first inspection, they lived up to my expectations of quality. They feel sturdy and look more expensive than they are. Pairing them to my computer and phone was a breeze. Unfortunately, once I had them set up, I realized how uncomfortable they were. I don''t have a particularly large head but these really felt like they were crushing my ears. I couldn''t see using them for more than 20-30 minutes at a time. Maybe if I gave them more of a chance, I would''ve gotten used to them and - to be fair - I''m not used to wearing on-ear headphones but it didn''t feel like I was going to want to tolerate it longterm. I was also disappointed in the talk through technology. I wasn''t sure what to expect but it wasn''t really a viable way to converse while wearing the headphones. Also, it only worked when connected to my phone - not when connected to my iMac. Overall, the comfort level was enough reason for me to return and the spotty features just reinforced the decision. They sounded great and definitely had a premium feel but they didn''t work for me. If they sit more comfortably on your head, you could definitely do worse at the price point. 36 people found this helpful Helpful Report Cooper Cornaby4.0 out of 5 starsVerified Purchase Great sound! As good as Bose, & Beats Reviewed in the United States on February 24, 2020Color: Red

Pros: Great comfort. These are not big and bulky. The buttons are easy to use. The fabric is good quality as well. Cons: The plastic looks cheap in colors red and blue. Go with black or white to have a better look. Overall: Great pair of headphones. T sound... See more Pros: Great comfort. These are not big and bulky. The buttons are easy to use. The fabric is good quality as well.
Cons: The plastic looks cheap in colors red and blue. Go with black or white to have a better look.
Overall: Great pair of headphones. T sound quality is amazing and they will fit really well. These fit on the ears and not over the ears which i find more comfortable. My only recommendation/wish is that they put better quality plastic so it doesn’t look cheap. Other than that these are worth the money. if you want a workout set go instead with the Under Armour JBL version. 31 people found this helpful Helpful Report drpepper4304.0 out of 5 starsVerified Purchase Very good headphones Reviewed in the United States on May 27, 2020Color: Black 2nd update: After I updated my review, the Bluetooth started working fine with movies. I''m not sure if it is because I removed my headphones from my laptop devices and then re-added. Either way it works fine now, no issues with using the headphones on Bluetooth with AppleTV... See more 2nd update: After I updated my review, the Bluetooth started working fine with movies. I''m not sure if it is because I removed my headphones from my laptop devices and then re-added. Either way it works fine now, no issues with using the headphones on Bluetooth with AppleTV and Amazon movies.

Update: although I still like these headphones, I have been disappointed in using Bluetooth with movies, which was one of the main reasons for purchasing these instead of a corded headset. I''m not sure if it is the movie, my internet connection, my laptop, or the streaming service since I''ve had issues with both Netflix and Amazon. Sometimes it will work fine and as the movie progresses the words will stop syncing. Thankfully, it includes an audio cord.

It does work fine with calls though, whether on my phone or on video conferencing on my laptop.

Original review:
The Bluetooth works exceptionally well. I have no issues with phone calls, using it with a laptop, or with my iPhone. Pairing is fast and if listing to speaker audio on my phone, when I turn on my headphones, the audio automatically switches to the headphones and doesn''t turn off. I had originally purchased these (Like New used) and a refurbished Sony XB-700, but the Bluetooth on the Sony had terrible audio range compared with plugging them in (they also looked super ugly on). The JBL has pretty much no noticeable audio difference between using Bluetooth or the audio cord, which is pretty amazing to me for this price range. The JBL audio is very good, more of a bright sound. The app does have an equalizer so you can fiddle with the sound.
They do fit snug, but its fine for wearing 1-2 hours or the length of a movie. I don''t wear headphones usually longer than that whether they are on ear or ear buds, so it is not an issue for me.
The only thing I don''t like about them is the left ear is tap for Google or Alexa, and it is very sensitive! It seems every time I put them on its asking for my assistant, but I do not use that feature. I need to figure out if I can take that off or reduce the sensitivity. 13 people found this helpful Helpful Report Savage1.0 out of 5 starsVerified Purchase Battery life is VERY bad Reviewed in the United States on May 19, 2020Color: Red The battery lasts less than an hour of talk time. We got these for my wife because she is petite and needed something smallish but they are useless for using with her phone. By comparison I can listen to music and talk without issue all day on my "Plantronics Wireless... See more The battery lasts less than an hour of talk time. We got these for my wife because she is petite and needed something smallish but they are useless for using with her phone. By comparison I can listen to music and talk without issue all day on my "Plantronics Wireless Noise Cancelling Backbeat - Headphones (Black & Tan) (Pro 2)" and the battery will be less than half way down.
We are returning the JBL in case they are defective rather than just poor performance. I will update if the new set is better. 13 people found this helpful Helpful Report M. W.4.0 out of 5 starsVerified Purchase Great sound quality, but becomes uncomfortable Reviewed in the United States on August 19, 2019 The headphones play well when it plays. The headphones will intermittently disconnect for no apparent reason. I haven''t figured out the cause yet. The headphones can become a little uncomfortable after being on for a while. Seems like the ear muffs weren''t designed... See more The headphones play well when it plays. The headphones will intermittently disconnect for no apparent reason. I haven''t figured out the cause yet. The headphones can become a little uncomfortable after being on for a while. Seems like the ear muffs weren''t designed properly, hurts the ears after a while. My biggest problem is with the headphones disconnecting, whether it be on my phone or my tablet. 15 people found this helpful Helpful Report Good Luck BP2.0 out of 5 starsVerified Purchase Update after six months MADE IN CHINA Reviewed in the United States on September 1, 2020Color: Black After six months I have observed two annoying things with these headphones. The APP does not work at all. They do work fine but they were very tight on my head. I had to keep flexing them open and finally I got them to a place that was more comfortable. These headphones... See more After six months I have observed two annoying things with these headphones. The APP does not work at all. They do work fine but they were very tight on my head. I had to keep flexing them open and finally I got them to a place that was more comfortable. These headphones sound ok and connect ok usually but one in a while they do not connect and I have to re-connect them manually. They do not sound as good as wired headphones as they lack tone and treble. They do work OK and I use them. The most annoying thing about these headphones is every time you touch the headphones with both hands a woman''s voice states; the GOOGLE ASSISTANT IS NOT CONNECTED!!! It is very annoying and I am sure the app controls it but it does not work at all so I try not to touch it with both hands on the metal parts which activates this feature. MADE IN CHINA 5 people found this helpful Helpful Report

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Top reviews from other countries

Translate all reviews to EnglishChristian Freitag 4.0 out of 5 starsVerified Purchase Buenos, bonitos y no tan caros Reviewed in Mexico on November 20, 2020

Se sienten de buena calidad y es bueno que se puedan ecualizar . Se sienten de buena calidad y es bueno que se puedan ecualizar . 41 people found this helpful Report Translate review to Englishtreehuggerstu 4.0 out of 5 starsVerified Purchase Good headphones Reviewed in the United Kingdom on March 24, 2021 these are a really nice set of headphones, comfortable to wear and good sound quality that can be adjusted through the app, buttons re little fiddly when wearing the headset but once you get used to where they are its fine these are a really nice set of headphones, comfortable to wear and good sound quality that can be adjusted through the app, buttons re little fiddly when wearing the headset but once you get used to where they are its fine Report Ale L. 1.0 out of 5 starsVerified Purchase Pobre calidad del sonido para el alto precio !!!!!! Reviewed in Mexico on May 24, 2020 Pensé que por ser JBL el sonido seria de la mejor calidad, sin embargo no es así, si has usado audífonos de buena calidad te darás cuenta que estos estos son de pobre calidad de sonido y caros. Tiene un ligero ruido de fondo (tipo hiss de disco de vinilo, aun después de...See morePensé que por ser JBL el sonido seria de la mejor calidad, sin embargo no es así, si has usado audífonos de buena calidad te darás cuenta que estos estos son de pobre calidad de sonido y caros. Tiene un ligero ruido de fondo (tipo hiss de disco de vinilo, aun después de actualizarle el firmware), con el uso de la aplicación se mejora ligeramente la calidad con el ecualizador, pero no es muy significativo, no tiene definición clara de graves (no son ni ligeramente profundos) y agudos (nada brillantes), en general el sonido muy opaco (aun con música de Spotify en alta calidad)... En cuanto a su construcción se ven bien con ruidos, pero esto pasa a segundo plano por su pobre calidad en sonido. No los recomiendo si te gusta el sonido de calidad y menos por su precio caro..... Algo que es muy molesto con la aplicación de android es que para que funcione debe estar habilitada la ubicación todo el tiempo algo que es muy molesto y que invade la privacidad..... JBL QUEDA A DEBER MUCHO CON ESTE MODELO DE AUDIFONOS Pensé que por ser JBL el sonido seria de la mejor calidad, sin embargo no es así, si has usado audífonos de buena calidad te darás cuenta que estos estos son de pobre calidad de sonido y caros. Tiene un ligero ruido de fondo (tipo hiss de disco de vinilo, aun después de actualizarle el firmware), con el uso de la aplicación se mejora ligeramente la calidad con el ecualizador, pero no es muy significativo, no tiene definición clara de graves (no son ni ligeramente profundos) y agudos (nada brillantes), en general el sonido muy opaco (aun con música de Spotify en alta calidad)... En cuanto a su construcción se ven bien con ruidos, pero esto pasa a segundo plano por su pobre calidad en sonido. No los recomiendo si te gusta el sonido de calidad y menos por su precio caro..... Algo que es muy molesto con la aplicación de android es que para que funcione debe estar habilitada la ubicación todo el tiempo algo que es muy molesto y que invade la privacidad..... JBL QUEDA A DEBER MUCHO CON ESTE MODELO DE AUDIFONOS 11 people found this helpful Report Translate review to EnglishCallum I. McGhee 5.0 out of 5 starsVerified Purchase Great headphones Reviewed in the United Kingdom on June 27, 2021 Great set for the price and great quality Great set for the price and great quality Report connor 4.0 out of 5 starsVerified Purchase Overall good headphones - would recommend Reviewed in Canada on September 16, 2020

40mm drive offers good bass, pretty punchy. I turn the volume up for more bass but then find the treble a little piercing, but I am a bass head. So overall good sound quality. Crisp. Much louder and better quality when wired, but the headphone controls don''t work when wired...See more40mm drive offers good bass, pretty punchy. I turn the volume up for more bass but then find the treble a little piercing, but I am a bass head. So overall good sound quality. Crisp. Much louder and better quality when wired, but the headphone controls don''t work when wired (talk thru, skip song etc). The comfort isn''t great, gives me a headache after about an hour of wear. Worked well for my run, didn''t slip and held up well with sweat. They look really really nice when worn. Nice and snug to the head and not bulky at all. Similar to the fit of the Beats solo3s. All around great headphone and I would recommend for the price point. Well done! 40mm drive offers good bass, pretty punchy. I turn the volume up for more bass but then find the treble a little piercing, but I am a bass head. So overall good sound quality. Crisp. Much louder and better quality when wired, but the headphone controls don''t work when wired (talk thru, skip song etc). The comfort isn''t great, gives me a headache after about an hour of wear. Worked well for my run, didn''t slip and held up well with sweat. They look really really nice when worn. Nice and snug to the head and not bulky at all. Similar to the fit of the Beats solo3s. All around great headphone and I would recommend for the price point. Well done! 7 people found this helpful Report

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